MXGuarddog Large Scale Outage

Our primary data center, located in Phoenix, AZ, has suffered a total failure of its cooling systems.

The facility is 200,000 square feet, and it is hot—really hot.

We started to receive warnings from our monitoring systems that temperatures in the data center were critical.

Within minutes, we lost all connectivity to the facility.

We do not own this data center; we colocate our equipment in the facility.

The data center has not provided any ETA for when they will be back online. They have only advised that their technicians are working to restore the cooling systems.

As a result, we do not know when we will be able to bring our systems back online.

At this time, we strongly recommend that any MX Guarddog customers who can do so update their MX records to point directly to their own mail servers in order to bypass this widespread outage.

We will provide additional information as soon as we receive it.